RINSEWARE CUSTOMER SUPPORT
  Frequently Asked Questions
   
 
Home Previous Next Detailed Brochure
 
Q:   Do you have replacement controllers in stock?
A:   Yes, we keep enough inventories in our racks. Typically we will ship within 3-5 business days (standard models).
 
Q: Do you have a trade-in program?
A: Yes, we have a trade-in program. We will receive your outdated old controller, even if it is not working.
 
Q: Does you controller replace the old Semitool(R) PSC-101 controller?
A: Yes, SlickDevice 1001BL it’s a direct drop-in replacement controller. All you need to do is install the new controller using the existing cables and connectors.
 
Q. Is your system firmware field upgradeable?
A: Yes, Firmware upgrade is an easy task, does not require SRD disassembly or controller to be opened.  You will receive your new firmware version through your e-mail.
 
Q: What are the two USB ports on the front panel for?
A:  Those are standard mini-USB ports intended for remote support by our technical staff and other task. Please see the manual for more information.
 
Q:  What kind of warranty does your system have?
A:  SlickDevice 1001BL is protected by one year warranty against manufacturing defects.
 
SlickDevice and Rinseware ® are registered Trademark property of Rinseware ®. All information, documents, products services, trademark, logos,graphics, and images (”Materials”) on this site are copyrighted or trademarked and are the property of Rinseware ®. Any unauthorized use of any material contained on this site may violate copyright laws, trademark laws, the laws of privacy and communication statutes. We are not associated with Semitool ®. All product names used in this website are trademark of their respective owners, which are in no way associated or affiliated with Rinseware ®. This website is not affiliated in any way with Semitool Products or any of their partners. This website is not affiliated in any way with Sitek Process Solutions or any of their partners.

© 2012 - 2017 Rinseware LLC. All rights reserved